Quit smoking or vaping for the last time 

Our programs are designed specifically for people on their quitting journey. To protect the privacy and focus of those genuinely working to quit, we have clear eligibility requirements for our paid services (digital courses, community access, group coaching, and individual coaching).

You're welcome to join if you are: 

• Currently using tobacco, nicotine, or vaping products and want to quit
• Someone who recently quit but is struggling to maintain your quit
• Someone who has relapsed and needs support to get back on track

To maintain a safe, focused environment for quitters, we don't allow: 

• Healthcare professionals (unless you're personally seeking help for your own tobacco/nicotine use)
• Anyone affiliated with the tobacco, nicotine, or vaping industry
• People looking to learn our methods for their own coaching, training, or business purposes
• Anyone misrepresenting their tobacco/nicotine use status

Why these restrictions? We've found that our community thrives when everyone is genuinely focused on their own quitting journey. This creates the supportive, judgment-free environment that helps people succeed.

If you're interested in our training methods for professional purposes, we offer separate consulting and training services. Feel free to contact us directly to discuss those options.

Please note: Violating these eligibility requirements results in immediate removal from all programs with no refund, as outlined in our complete Terms and Conditions.

Yes, you can join at any time.

When you enroll in our program, you receive three months to fully leverage our system and work toward quitting. This timeline creates natural accountability and appropriate urgency that supports your commitment to change. Our 25 years of experience tells us that real quitting transformation takes months - not days or weeks. A lot of unexpected challenges happen during the first three months of quitting, and you will be glad you have access to our services.

Three months also recognizes that sometimes people experience setbacks and slip up during their transformation. This means they can work through them and keep going forward - without running out of time in the program.

In the QBC Community, you quit at your pace. We do not force you into a "rigid follow our timeline" program, which all have questionable success rates and only work for a few types of quitters. You might be asking, "Well what if I am kicking butt and feeling great at the end of the first month?" Our answer is, "Great, amazing, count your blessings and keep up the good work." Then we will tell you not to get overconfident and let your guard down. You still have to make it through months two and three, and the rest of your life!

There are actually dozens of reasons we have set the program up to be 3 months. These are just a few.

Some people need more than 3 months. Some people think we are so awesome that they just want to stay in the community, too :) 

You can purchase an extension, if you need more time. 

Our Service Guarantee We guarantee the delivery of all services described in your chosen program package. We are committed to providing the comprehensive information, education, and coaching system outlined in your enrollment. If you cannot access any of our materials, please contact us so we can remedy the situation.

What We Cannot Guarantee Your success depends entirely on factors that remain under your control:

• Your mindset and motivation 
• Your personal decisions and commitment 
• How you navigate withdrawal and challenges 
• How you use the program materials/services 
• And countless other personal factors 

Like coaches in any field, we provide information, guidance, programs, accountability, and support—but we cannot execute the process for you. How your quitting story ends depends ultimately on you. We cannot guarantee that you will quit smoking or vaping; only you can do that.

Our Refund Policy We do not offer any refunds. This includes refunds on payment plans. We offer payment plans to help people budget and afford to join our community. When you enroll—whether paying in full or through a payment plan—you are committed to the entire balance of your package and agree to complete all payments. Payment plan balances are not refundable. If you violate our policies and we remove you from the service, you will not receive any refunds. We do not allow pauses in your program. Once it starts, it is continuous.

Here's Why These Policies Actually SUPPORT Your Success: When you enroll in our program, you receive three months to fully leverage our system and work toward quitting. This timeline creates natural accountability and urgency that supports your commitment to change. Our experience tells us that real quitting transformation takes months, not days or weeks. A lot of unexpected challenges and life bumps happen during the first three months of quitting, and you will be glad you have access to our services throughout your journey.

We've found that offering refunds can inadvertently encourage failure by providing an "easy out" when the process becomes challenging. In some ways, it incentivizes giving up. Instead, we believe your investment should serve as motivation to fully engage with the program and give yourself the best possible chance at success.

You will only get out of this program what you put into it. Consider your enrollment not just as a purchase, but as a commitment to yourself and a three-month window to transform your health and life.

For complete payment terms, liability limitations, and additional policies, please see our full Terms and Conditions.

We know this isn't the most exciting thing to read, but we need to be crystal clear about what we offer and what we don't.

What We Provide All of our services—coaching, digital courses, community support, and educational materials—are for information and education only. We're here to provide guidance, support, accountability, and proven strategies to help you on your quitting journey.

What We Don't Provide Our services are NOT medical, mental health, or addiction treatment. We are not doctors, therapists, or medical professionals. Our coaching and community do not constitute medical care. While we're passionate about helping you quit and have extensive experience in this area, we cannot replace professional healthcare.

Your Responsibility It's your responsibility to verify with your doctor, healthcare provider, or therapist that our information and guidance are appropriate for your specific situation. You assume all responsibility for how you apply what you learn in our programs.

Privacy Considerations Any information you share with us does not have the same level of privacy protection that you would receive in a medical care setting. While we respect your privacy, we cannot guarantee the same confidentiality standards as medical professionals.

Additionally, in our group coaching sessions and community settings, you cannot expect complete privacy. We cannot guarantee the confidentiality of information shared in these group environments. Only share what you feel comfortable having others know.

When to Seek Medical Care If you're experiencing thoughts of self-harm, severe depression, serious physical symptoms, or any mental health crisis, please seek immediate professional medical attention. Call 911 in any emergency situation.

Medication Discussions We may discuss various cessation aids, medications, and products as educational information only. Any medication decisions must be made in consultation with qualified healthcare professionals. We are not prescribing or personally recommending specific medications for your individual use.

Our Commitment to You While we can't provide medical treatment, we are absolutely committed to providing you with the best educational resources, coaching support, and community encouragement to help you succeed in your quitting journey. We believe in your ability to quit, and we're here to support you every step of the way!

If you want medical care or mental health treatment, we encourage you to pursue that with professional treatment facilities and providers. 

For complete medical disclaimers, liability limitations, and additional legal protections, please see our full Terms and Conditions.